Terms of Service

You must be at least 18, provide accurate information and be authorised to act for the business you register. You are responsible for your account, authorised team members and activity performed through your business workspace.

NIMI helps businesses record and analyse sales, products, customers, expenses, reports and related operations through WhatsApp and the web. Features may include AI-assisted answers, file processing, reports, subscription billing and consent-controlled campaign tools. NIMI is not a bank, lender, investment adviser, payment wallet, accounting firm or emergency service.

You retain rights in data you provide. You grant Megalos Solutions permission to host, process, reproduce and transmit it only as reasonably necessary to operate, secure and improve NIMI. You confirm that you have the legal authority, notices and consents required for employee, customer and other third-party information you submit.

You must not use NIMI or its WhatsApp channel to:

• Break the law, deceive, harass, impersonate, spam or infringe another person’s rights.
• Sell, promote or facilitate illegal goods or services.
• Facilitate firearms, illegal drugs, tobacco, prohibited medical products, hazardous goods, adult services, dating services, gambling, multi-level marketing, payday lending, debt collection, cryptocurrency schemes or other restricted activity contrary to applicable law or messaging-platform policy.
• Upload data without authority, collect sensitive identifiers unnecessarily or expose payment-card, credential or government-ID information.
• Probe, scrape, reverse engineer, disrupt, overload or bypass security and access controls.
• Use NIMI output as the sole basis for high-impact legal, medical, employment, lending or similar decisions.

We may restrict or suspend accounts where necessary to protect customers, NIMI, providers or the public.

WhatsApp, Meta, payment providers, AI providers and other integrations have separate terms and availability. You must obtain appropriate communication consent and respect opt-out requests. NIMI is not responsible for an external provider’s outage, enforcement decision or independent processing.

AI and analytics outputs may be incomplete or incorrect. You must review material decisions and source data. NIMI provides business-support information, not legal, tax, accounting, financial-investment or medical advice.

Paid features, plan periods, included credits and prices are shown before purchase. Payments may be handled by external providers. Usage-based credits may be consumed when work completes. Unless applicable law requires otherwise, completed service usage is not refundable; incorrect or duplicate charges should be reported promptly to support.

We aim to provide a reliable service but do not guarantee uninterrupted or error-free operation. We may maintain, change or discontinue features, introduce limits, or suspend unsafe functionality. Material changes to these terms will be published with a revised date.

Each party must protect confidential information appropriately. Our handling of personal information is described in the Privacy Policy. You must protect credentials and promptly notify us of suspected unauthorised access.

NIMI, its software, branding and documentation belong to Megalos Solutions or its licensors. These terms provide a limited, revocable right to use the service for your authorised internal business purposes; they do not transfer ownership.

You may stop using NIMI and request account closure. We may suspend or terminate access for material breach, non-payment, security risk, prohibited activity, provider enforcement or legal necessity. Certain records may remain where required for law, security, dispute resolution and audit integrity.

To the extent permitted by law, NIMI is provided without guarantees beyond those expressly stated. Megalos Solutions is not liable for indirect or consequential loss, loss caused by inaccurate source data, or decisions made without reasonable human review. Nothing in these terms excludes rights or liability that cannot legally be excluded.

These terms are governed by the laws of Ghana, subject to applicable mandatory rights. Questions and disputes should first be submitted through the NIMI contact form or NIMI Support.